Featured Clients and Projects
Allergy Menu Service This is a passion project of mine. It’s currently in the research phase. I’m starting with an ethnographic study of people with multiple food allergies.
Wells Fargo My focus was mainly on qualitative user research for the Customer Experience team. I also created designs for the Customer Insights pod and trained new CX team members in user personas.
Bank of America I’m currently in the Global Markets team working on B2B projects. I also spent two years as their sole UX designer and user researcher in their cybersecurity division. I’ve shared my research methodology and projects.
American Airlines Check-in Kiosk Through a variety of projects, I have made the user interface more consistent, easier to translate, more usable and user-friendly for the American Airlines’ passengers.
Cushman & Wakefield View the case study for the commercial real estate Flash presentation of the Downtown Dallas Business District.
Dent Zone International, Inc. Re-branded all entities under Dent Zone in print, video and web. Design and coordinated trade show booths.
Fairfield Properties Redesign of the notthedorm.com website.
Canopus Corporation Re-branding the packaging, collateral materials and the company website.
Financial Industries Sample deliverables only due to NDA restrictions